How to Check Nol Card Travel History: A Complete Guide

Dubai’s Nol Card is an essential smart card used for smooth payments across public transportation such as the Dubai Metro, buses, trams, water buses, taxis, parking meters, and government services. It offers users a convenient and contactless way to travel around the city.

Keeping track of your NOL Card travel history is crucial for managing the budget, verifying fares, tracking travel patterns, and resolving disputes. In this guide, we’ll explore multiple ways to check your Nol Card travel history along with additional details about balance transfers, refunds, and validity checks. Let’s dive in!

What is the NOL Card? 

The Nol Card is issued by the Roads and Transport Authority (RTA) Dubai and works on an RFID (Radio Frequency Identification) system to facilitate easy travel payments.

Types of Nol Cards

Dubai offers several types of NOL cards. Each has different travel needs:

1. Silver Nol Card: The standard card is suitable for regular commuters.
2. Gold Nol Card: Access to Gold Class metro cabins with premium fares.
3. Blue Nol Card (Personalized): Includes security features, the ability to recover lost card balance, and monthly/annual passes.
4. Red Nol Ticket: Paper ticket for tourists or occasional travelers, valid for 10 trips or 5-day passes.
5. Personalized Gold Nol Card: Same as the Blue Nol Card but with access to Gold Class cabins.
6. Special Design Nol Card: Customized card featuring Dubai landmarks for an added cost.

Also Read: “NOL Card Balance Check“/ “NBAD Bank Balance Check“/ “Ratibi Card Salary Check“
“Lulu Salary Check“/ “Hafilat Card Balance Check“

Methods to Check Nol Card Travel History

The Nol Card is an essential travel tool for Dubai’s public transport users. Regularly checking your Nol Card travel history ensures fare accuracy, better expense management, and a smooth commuting experience.

Best Methods to Check Nol Card Travel History:

• Online (RTA website) → Most Detailed
• RTA Smart App → Fastest & most convenient
• Metro Ticket Machines → Quick but limited history
• Nol Card Readers → Simple and on-the-go option

1. Nol Card Travel History Check Online via the RTA Website

You can check your Nol Card travel history online via the RTA Dubai website:

Steps:

1. Visit the RTA website: https://www.rta.ae
2. Go to ‘Public Transport’ and select ‘Nol Cards and Services’.
3. Click ‘Nol Card Transaction History’.
4. Enter your Nol Tag ID (found on the back of your card).
5. Click ‘Next’ to access your transaction details.

You can get these Available Details from here:

• Journey start and end points
• Date and time of travel
• The fare charged per trip
• Remaining Nol Card Balance

Note: The online portal provides history for up to 30 days.

2. Nol Card Travel History Check Via RTA Smart App

The RTA Dubai App offers a quick and user-friendly way to check Nol Card travel history on mobile.

Steps:

1. Download the RTA Dubai App (available on Google Play Store / Apple App Store).
2. Open the app and login/register using your RTA account.
3. Select ‘My Nol’ → ‘Transaction History’.
4. Enter your Nol Card details and select the date range.

App Features:

• View balance in real-time.
• Check recent transactions instantly.
• Recharge your Nol Card online.

Note: The app shows travel history for up to 30 days.

Also Read: “FEWA Bill Payment“/ “Golden Chance Driving License in Dubai“/ “Lulu Salary Check“/ “NOL Card Balance Check“

3. At Metro Ticket Vending Machines

Every Dubai Metro, bus, or tram station has ticket vending machines where you can check your Nol Card travel history.

Steps:

1. Insert your Nol Card into the machine.
2. Select ‘Transaction History’ from the menu.
3. Choose your desired date range (last 10 transactions visible).
4. View details on the screen.

Note: The machine shows only the last 10 transactions.

4. Using RTA-Approved ATMs

Some ATMs in Dubai allow NOL card history checks.

Steps:

1. Insert your Nol Card into an RTA-approved ATM.
2. Select ‘Transaction History’.
3. Choose a date range and view your details.

Note: ATM transaction history is often limited compared to online methods.

5. Nol Card Readers at Metro Stations

Yellow Nol Card reader machines at metro stations allow quick travel history checks.

Steps:

1. Tap your Nol Card on the reader.
2. Select ‘Transaction History’.
3. View details of your recent trips.

Additional Nol Card Services

1. Nol Card Balance Transfer

Want to transfer your Nol Card balance to another card? Follow the given steps: 

Steps:

1. Enable NFC on your smartphone.
2. Open the RTA Public Transport app.
3. Tap ‘Nol-to-Nol Transfer’ and place your Nol Card near your phone.
4. Enter the transfer amount and confirm.
5. Tap the second Nol Card to complete the transfer.

2. Nol Card Refund Process

If you need to deactivate a Nol Card and get a refund, visit any RTA Metro Station Ticket Office.

Steps:

1. Hand over your NOL card to the station staff.
2. They will check if the card is valid and in use.
3. If the balance is below AED 100, you get an instant cash refund.
4. If the balance is above AED 100, request a refund via the RTA website or the Nol Pay app.
5. A service charge (2.5% or AED 5) applies.

Why You Should Check Your NOL Card Travel History?

Regularly checking your Nol Card travel history provides multiple benefits:

1. Verify Fare Accuracy:  Ensure you are charged correctly for each trip.
2. Budget Control: Track your travel expenses and plan your budget.
3. Refund Requests: Identify overcharges and apply for refunds.
4. Route Optimization: Analyze your travel patterns for more efficient routes.
5. Lost Card Security: If your card is lost, your registered travel history helps with balance recovery.

Efficient Nol Card Usage in Dubai Metro

Learn the efficient use of NOL cards in the  Dubai metro: 

• Regular Top-up: Ensure Nol card balance before the journey.
• Check-In/Check-Out: Tap your card when entering/exiting metro stations.
• Plan Ahead: Analyze travel history for route planning and fare savings.
• Report Lost Cards: Immediately report lost cards to prevent unauthorized usage.

Tracking Nol card transactions is crucial for efficient travel and hassle-free travel experience.

FAQs

Conclusion

Dubai’s Nol Card is a smart card used for smooth payments across public transportation, including the Dubai Metro, buses, trams, water buses, taxis, parking meters, and government services. It operates on an RFID system and comes in various types, including Silver, Gold, Blue, Red, Personalized, and Special Design NOL cards. Regularly checking your Nol Card travel history ensures fare accuracy, budget control, refund requests, route optimization, and lost card security. 

The best methods to check your travel history include online via the RTA website, using the RTA Smart App, at metro ticket vending machines, using RTA-approved ATMs, and using Nol Card Readers at metro stations. Additional services include Nol Card Balance Transfer, Nol Card Refund Process, and Nol Card Expiry Date. For assistance with fare disputes, lost cards, or refunds, contact RTA Customer Support at 800 9090.